Terms and Condition

1.. CYBERPEERS Services will provide a reliable and stable internet according to Subscribers allocated bandwidth.

 2. Subscriber responsibilities to provide access and clearance to allow duly authorized CYBERPEERS Services personnel to enter and leave the Subscriber premises at reasonable hours or at such frequency as may be necessary, and subject to prior notice to the Subscriber, for the purpose of conducting installation.

3. Upon installation Subscriber shall pay advance payment of their speed package availed, no installations cost and the modem is owned by company and it is only borrowed to the Subscriber that they shall avail the services that the company offered right away.

4. If the customers have their own modem the same with model as company used, then their cashout will be less of P350 deducted bases on their package availed.

5. In case of service problem and troubleshoot CYBERPEERS Services will provide technicians in the located area for a quick response. 24hrs to 72hrs on response.

6. The Subscriber will be held responsible on the modem's damage if any mishandled or subscriber's fault since the day of installation set-up and activation. CYBERPEERS Services is responsible to replace it but for factory defect only. CYBERPEERS Services is responsible for FIBER wire installed since the day of internet activation, so it is required for the subscriber to report it immediately.

7. Billing shall commence one (1) day after activation of the service.

8. Subscriber shall pay 1week before or 1 week after the said DUE date.

9. Subscribers is required to ask a reasonable promissory before DUEdate if unable to pay to avoid disconnection fail to do so will cause preterminations of her/his internet connections.

10. In spite of promissory CYBERPEERS Services may suspend service after one (1) weeks since due date if failed to pay the obligation bill.

11. The Subscriber may terminate his subscription in writing by giving one (1) month prior notice for cancellation and by fully settling all his outstanding obligations with CYBERPEERS Services.

12. This contract have no lock-in period.

13. CYBERPEERS Services reserves the right at its discretion to modify, delete or add to any of the terms and conditions of this Agreement at any time. It is the Subscriber’s responsibility to regularly check any changes to these Terms and Conditions. The Subscriber’s continued use of the Service after any such changes constitutes acceptance of the new Terms and Conditions.

14. The following documents shall, by this reference, form integral parts of the agreement between CYBERPEERS Services and the Subscriber.

15. In case of any conflict in the interpretation of the provisions of the aforementioned documents, these terms and conditions shall prevail.

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